State Farm® Insurance Agent Scott Grates

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What our customers say about us...

Kelli Morton

April 23, 2024

5 out of 5

"Love state farm ilion ny. The girls there are wonderful !!!"

Kathy Caruso

April 23, 2024

5 out of 5

"We have been home and automobile owners for many many years. We have done business with different agents and companies. Hands down Amy is absolute best agent we have ever had. Amy finds us the greatest amount of coverage at very competitive rates. She is always helpful and I can reach her anytime I need her. Amy is very knowledgeable about our coverage. I highly recommend Scott Grates and his team for all your personal insurance needs."

Stacey Mahoney

April 22, 2024

5 out of 5

"I was very pleased with my experience dealing with State Farm-Scott Grates (Ilion) for my homeowners claim after damage caused by a wind storm. Carol and Libby were very helpful throughout the entire process and also showed compassion for our situation. Everything moved along so quickly, I was shocked. Carol kept me informed by following up often. The whole team was a pleasure to work with."

nicole boland

April 22, 2024

5 out of 5

"I have been with State Farm for over 20 years and would not go anywhere else ...My husband had an accident unfortunately and The car ended up being totaled It took 1 week for State Farm to move the vehicle Clear the vehicle and issue us a check that was way over market value.So we did not end up taking a loss Carol Samuel and Abby were wonderful.They treated me more like family than a customer.They walk me through the process Reassured me everything would be OK and they would fight for me and they did They made this process so much easier and they took care of everything.I couldn't ask for a better insurance company I'm so glad I went through my insurance company no one wants to be in an accident but I'm so thankful I had State Farm in my corner every step of the way.."

Rebecca Austin

April 21, 2024

5 out of 5

"I love having my insurance with you guys. U have remarkable staff n ppl in ur office on ilion ny ty so much"

Sarah-Jane Getman

April 19, 2024

5 out of 5

"I had never considered renters insurance, really thought of it as a waste of money! But when I started thinking about how I'm not the only one living in the building, I realized that sometimes it's out of my control. I heard great things about state farm, so I called them up. Bridgette really sold me on the idea of getting the insurance, and made the process SO EASY. I didn't realize it was so cheap to have GREAT peace of mind."

Vicki Judd

April 18, 2024

5 out of 5

"Very responsive and detailed information. Happy with their customer service 24/7!!"

Jessaca DiPrimo

April 18, 2024

5 out of 5

"Saved me as much money as possible!"

Jason Seymour

April 18, 2024

5 out of 5

"Insurance is a service business, and they do a great job at that!"

Colleen Bentley-Ciccone

April 17, 2024

5 out of 5

"Super easy to work with... and they are like family!"

Janet Trompczynski

April 17, 2024

5 out of 5

"Excellent customer service espyConner at State Farm.. he made arrangements to get the windshield replaced.. I didn’t have to do anything and Safelite was very efficient and did an excellent job!!!"

Faye Mazzola

April 16, 2024

5 out of 5

"Scott Grates and staff are awesome. I recently had two mishaps and they have been by my side guiding me back to normalcy. I am ever grateful to Scott, staff and State Farm."

Matthew Licari

April 15, 2024

5 out of 5

"Spoke with Joe who was very helpful and informative! Was able to assist me with getting my rate lowered by taking a 3 year driver defense course. Highly recommend State Farm for their prices and professionalism"

Abby Joyal

April 10, 2024

5 out of 5

"Libby was extremely helpful and had great communication all throughout my claim process. Couldn’t be happier with the customer service I received!"

Sarah Hayes

April 4, 2024

5 out of 5

"Always there when I need them. Big or small!!"

Cheri-Jo Miles

April 4, 2024

5 out of 5

"Awesome company with terrific staff to do business with. Highly Recommend!!"

Barbara

April 3, 2024

5 out of 5

"State Farm has been very good to us. Everything is handled very professionally and you are always kept up to date on the claim process. Highly recommend them."

Kathy Randall

March 24, 2024

5 out of 5

"I've done business with them for years and they have ALWAYS been an awesome group of people!!!"

Brett Driscoll

March 18, 2024

5 out of 5

"Absolutely pleased with the process of filing my claim. Carol was very attentive to any problems I had and was quick to help. Great team and service! Thank you!"

kaitlyn couchman

March 18, 2024

5 out of 5

"Very nice staff very helpful"

matt hisert

March 16, 2024

5 out of 5

"Amy has always done great by me. Fast, super friendly, and very attentive to detail. Everyone at Scott grates has always been very helpful. Thanks for everything"

deborah springer

March 14, 2024

5 out of 5

"Bridgette is a rockstar! Pleasant, quick and informative"

Tom Pavlot

March 13, 2024

5 out of 5

"Libby and the team at State Farm were awesome quick responsive and stunned to my every need !! Couldn’t be happier with the service and care they took with my claim !"

Cathy Lafountain

March 8, 2024

5 out of 5

"Bridgettewas very pleasant and helpful...... as usual when I call. Everyone is great!"

Ismael Tejeda

March 7, 2024

5 out of 5

"My when Carol Cusworth was really prompt about my case, very helpful and compassionate about how we felt about the accident, we need more agents like Carol Cusworth, State Farm you have a winner very good agent."

What our customers say about us...

Kelli Morton

April 23, 2024

5 out of 5

"Love state farm ilion ny. The girls there are wonderful !!!"

Kathy Caruso

April 23, 2024

5 out of 5

"We have been home and automobile owners for many many years. We have done business with different agents and companies. Hands down Amy is absolute best agent we have ever had. Amy finds us the greatest amount of coverage at very competitive rates. She is always helpful and I can reach her anytime I need her. Amy is very knowledgeable about our coverage. I highly recommend Scott Grates and his team for all your personal insurance needs."

Stacey Mahoney

April 22, 2024

5 out of 5

"I was very pleased with my experience dealing with State Farm-Scott Grates (Ilion) for my homeowners claim after damage caused by a wind storm. Carol and Libby were very helpful throughout the entire process and also showed compassion for our situation. Everything moved along so quickly, I was shocked. Carol kept me informed by following up often. The whole team was a pleasure to work with."

nicole boland

April 22, 2024

5 out of 5

"I have been with State Farm for over 20 years and would not go anywhere else ...My husband had an accident unfortunately and The car ended up being totaled It took 1 week for State Farm to move the vehicle Clear the vehicle and issue us a check that was way over market value.So we did not end up taking a loss Carol Samuel and Abby were wonderful.They treated me more like family than a customer.They walk me through the process Reassured me everything would be OK and they would fight for me and they did They made this process so much easier and they took care of everything.I couldn't ask for a better insurance company I'm so glad I went through my insurance company no one wants to be in an accident but I'm so thankful I had State Farm in my corner every step of the way.."

Rebecca Austin

April 21, 2024

5 out of 5

"I love having my insurance with you guys. U have remarkable staff n ppl in ur office on ilion ny ty so much"

Sarah-Jane Getman

April 19, 2024

5 out of 5

"I had never considered renters insurance, really thought of it as a waste of money! But when I started thinking about how I'm not the only one living in the building, I realized that sometimes it's out of my control. I heard great things about state farm, so I called them up. Bridgette really sold me on the idea of getting the insurance, and made the process SO EASY. I didn't realize it was so cheap to have GREAT peace of mind."

Vicki Judd

April 18, 2024

5 out of 5

"Very responsive and detailed information. Happy with their customer service 24/7!!"

Jessaca DiPrimo

April 18, 2024

5 out of 5

"Saved me as much money as possible!"

Jason Seymour

April 18, 2024

5 out of 5

"Insurance is a service business, and they do a great job at that!"

Colleen Bentley-Ciccone

April 17, 2024

5 out of 5

"Super easy to work with... and they are like family!"

Janet Trompczynski

April 17, 2024

5 out of 5

"Excellent customer service espyConner at State Farm.. he made arrangements to get the windshield replaced.. I didn’t have to do anything and Safelite was very efficient and did an excellent job!!!"

Faye Mazzola

April 16, 2024

5 out of 5

"Scott Grates and staff are awesome. I recently had two mishaps and they have been by my side guiding me back to normalcy. I am ever grateful to Scott, staff and State Farm."

Matthew Licari

April 15, 2024

5 out of 5

"Spoke with Joe who was very helpful and informative! Was able to assist me with getting my rate lowered by taking a 3 year driver defense course. Highly recommend State Farm for their prices and professionalism"

Abby Joyal

April 10, 2024

5 out of 5

"Libby was extremely helpful and had great communication all throughout my claim process. Couldn’t be happier with the customer service I received!"

Sarah Hayes

April 4, 2024

5 out of 5

"Always there when I need them. Big or small!!"

Cheri-Jo Miles

April 4, 2024

5 out of 5

"Awesome company with terrific staff to do business with. Highly Recommend!!"

Barbara

April 3, 2024

5 out of 5

"State Farm has been very good to us. Everything is handled very professionally and you are always kept up to date on the claim process. Highly recommend them."

Kathy Randall

March 24, 2024

5 out of 5

"I've done business with them for years and they have ALWAYS been an awesome group of people!!!"

Brett Driscoll

March 18, 2024

5 out of 5

"Absolutely pleased with the process of filing my claim. Carol was very attentive to any problems I had and was quick to help. Great team and service! Thank you!"

kaitlyn couchman

March 18, 2024

5 out of 5

"Very nice staff very helpful"

matt hisert

March 16, 2024

5 out of 5

"Amy has always done great by me. Fast, super friendly, and very attentive to detail. Everyone at Scott grates has always been very helpful. Thanks for everything"

deborah springer

March 14, 2024

5 out of 5

"Bridgette is a rockstar! Pleasant, quick and informative"

Tom Pavlot

March 13, 2024

5 out of 5

"Libby and the team at State Farm were awesome quick responsive and stunned to my every need !! Couldn’t be happier with the service and care they took with my claim !"

Cathy Lafountain

March 8, 2024

5 out of 5

"Bridgettewas very pleasant and helpful...... as usual when I call. Everyone is great!"

Ismael Tejeda

March 7, 2024

5 out of 5

"My when Carol Cusworth was really prompt about my case, very helpful and compassionate about how we felt about the accident, we need more agents like Carol Cusworth, State Farm you have a winner very good agent."