Profile photo of a State Farm Agent named: Scott Grates

State Farm® Insurance Agent Scott Grates

Rating: 4.9 stars out of 5 (287 reviews)

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

J Streeter

January 25, 2023

5  out of  5
"I have been a customer for the past 12 plus years and plan on for many more, 8 vehicles, life, homeowners and hospitalization, I have never had a problem with the company or staff."

Melinda Miner

January 23, 2023

5  out of  5
"Connor was very helpful, informative, and friendly. I was looking to switch car insurance providers and he made the whole process enjoyable and not stressful! Thankful!"

Lindsay Barton

January 23, 2023

5  out of  5
"Carol was amazing every step of the way! She was always in contact with me and keeping me updated as frequently as information came about. State Farm as a whole has been wonderful through a difficult time"

Nicole Marchese

January 18, 2023

5  out of  5
"I want to send a huge thanks to Amy! This is my first time buying a home and needing homeowners insurance and she has been there every step with answers to any questions I needed!!"

Cynthia Brown

January 11, 2023

5  out of  5
"Excellent experience with Connor he was very helpful and saved me almost 400 a year"

Robert Latray

January 10, 2023

5  out of  5
"Very nice people."

Desiree Christman

December 6, 2022

5  out of  5
"I worked with Nicole and she was great. She was very helpful getting me a quote for my elderly parents. I highly recommend Nicole and Scott Grates- State Farm Insurance"

Nayn Guigl

December 5, 2022

5  out of  5
"Very quick response and help wit storm damage coverage very helpful and pleasant staff"

Ana Torres

December 1, 2022

5  out of  5
"This team is very helpful. I been working with Nicole, and she is very knowledgeable, helpful and responds to all my questions. She’s helped me tremendously with my homeowners insurance and now with my auto insurance. Couldn’t have asked for a better agent!"

Sydney Quick

December 1, 2022

5  out of  5
"Working with Amy is absolutely amazing! She has been helping me with many changes to my policy & always takes the time to explain everything in great detail, making sure I understand everything that we are doing. She always responds to my emails/calls in a very timely manner. She is always the first person I reach out to when I need to make any changes! Thank you for making my experience with State Farm a great one!"

Cliff Campau

November 8, 2022

5  out of  5
"Very pleasant experience. Answered all my questions?"

Scott McCumber

October 24, 2022

5  out of  5
"Absolutely wonderful! The local office was so helpful and took all of the pressure the claims process so all of my attention could be on making repairs and getting my home back. Professional, friendly, and so helpful!"

Mike Foote

October 14, 2022

5  out of  5
"Nicole was great! Saved me a bunch of money. Very professional!"

Ken Williams

September 29, 2022

5  out of  5
"I recently decided to change my auto and home insurance to a local insurance firm. State farm agent Nicole Demma was recommended to me. She was both pleasant and delightful . She offered me an insurance plan better than the one that I had. She has saved me money and giving me the option of having a local insurance company with an agent at hand able and willing to assist me. I couldn't be happier."

Sharon Barnes

September 28, 2022

5  out of  5
"Amy Sanders is awesome to deal with. She has done all of the researching, comparing and finally managed to get me to change my insurance carrier well after 30 years with another company. Definitely recommend."

Ryan Buchanan

September 25, 2022

5  out of  5
"Vary great service Thay aer soo nice to My wife when she goes here also great prices"

amy randall

September 21, 2022

5  out of  5
"State Farm has been an amazing insurance company for my family for many years. The employees are diligent as well as going above and beyond!"

Michael Passacantando

September 19, 2022

5  out of  5
"If you are in the market for competitive and affordable umbrella, car, home, life, or RV insurance, look no further. The people are knowledgeable, friendly, and professional. The service is here is always fast and fantastic!"


September 14, 2022

5  out of  5
"I was in search of flood insurance for a new home purchase and when I called Scott Grates State Farm I spoke with Nicole. She was very eager to help me in this matter. She gave me quotes very quickly and was very pleasant to work with. After speaking with her in regards to what I called for I had her give me quotes for all my other insurance needs and after receiving those quotes, I was happy with the pricing. I ended up switching all my insurance to State Farm. The professionalism from Nicole was my deciding factor not to search elsewhere for quotes. Anyone in need of insurance needs, I strongly suggest you give Scott Grates State Farm office in Ilion, NY a try. You won’t be disappointed. LM"

Michele Herringshaw

September 10, 2022

5  out of  5
"It took me too long to switch from USAA to State Farm because I thought that I was getting the best rates already. I decided to get quotes just to see, figuring I was right. Well I wasn’t. The rates and coverage I’m getting are hands down better, through State Farm. Nicole Demma is my agent in the Scotts Grates Agency. She took the time to explain my options, my coverages and what everything meant. She’s extremely responsive, as is the whole team in that office. I’m glad I got proved wrong. I switched all of my policies over and even opened several life insurance policies for myself and family members. I highly recommend Nicole as an insurance agent, goes above and beyond for her policy holders."

Joseph Gazzilli

September 9, 2022

5  out of  5
"Very easy to set up and saved me a ton of money!!"

Luc Caccioppoli

September 8, 2022

5  out of  5
"Nicole was very helpful and straightforward for what needed to be done. She made the process painless!"

Greg Jweid

August 27, 2022

5  out of  5
"Thank you for the help with our claim it went smooth and the communication was excellent fast service. Would recommend you!"

Maria Colon

August 27, 2022

5  out of  5
"I needed rentals insurance in a hurry due to having to sign a new lease that requires proof of insurance. I called Nicole and she was able to provide me with a great policy at a great rate. I couldn’t believe how easy it was. She listened to my needs and within 10 minutes I had my contract. Nicole was awesome and very professional, she saved my day. Thanks"

Joanne Plano

August 23, 2022

5  out of  5
"A team of true professionals! I have been a loyal customer for 13 years and recently when my car was totaled they delivered on every promise they made. I'd highly recommend!"