Profile photo of a State Farm Agent named: Scott Grates

State Farm® Insurance Agent

Scott Grates

4.9 out of 5 (276 reviews)

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ken Williams

Ken Williams

September 29, 2022

5  out of  5
"I recently decided to change my auto and home insurance to a local insurance firm. State farm agent Nicole Demma was recommended to me. She was both pleasant and delightful . She offered me an insurance plan better than the one that I had. She has saved me money and giving me the option of having a local insurance company with an agent at hand able and willing to assist me. I couldn't be happier."
Profile photo of Sharon Barnes

Sharon Barnes

September 28, 2022

5  out of  5
"Amy Sanders is awesome to deal with. She has done all of the researching, comparing and finally managed to get me to change my insurance carrier well after 30 years with another company. Definitely recommend."
Profile photo of Ryan Buchanan

Ryan Buchanan

September 25, 2022

5  out of  5
"Vary great service Thay aer soo nice to My wife when she goes here also great prices"
Profile photo of amy randall

amy randall

September 21, 2022

5  out of  5
"State Farm has been an amazing insurance company for my family for many years. The employees are diligent as well as going above and beyond!"
Profile photo of Michael Passacantando

Michael Passacantando

September 19, 2022

5  out of  5
"If you are in the market for competitive and affordable umbrella, car, home, life, or RV insurance, look no further. The people are knowledgeable, friendly, and professional. The service is here is always fast and fantastic!"
Profile photo of L M


September 14, 2022

5  out of  5
"I was in search of flood insurance for a new home purchase and when I called Scott Grates State Farm I spoke with Nicole. She was very eager to help me in this matter. She gave me quotes very quickly and was very pleasant to work with. After speaking with her in regards to what I called for I had her give me quotes for all my other insurance needs and after receiving those quotes, I was happy with the pricing. I ended up switching all my insurance to State Farm. The professionalism from Nicole was my deciding factor not to search elsewhere for quotes. Anyone in need of insurance needs, I strongly suggest you give Scott Grates State Farm office in Ilion, NY a try. You won’t be disappointed. LM"
Profile photo of Michele Herringshaw

Michele Herringshaw

September 10, 2022

5  out of  5
"It took me too long to switch from USAA to State Farm because I thought that I was getting the best rates already. I decided to get quotes just to see, figuring I was right. Well I wasn’t. The rates and coverage I’m getting are hands down better, through State Farm. Nicole Demma is my agent in the Scotts Grates Agency. She took the time to explain my options, my coverages and what everything meant. She’s extremely responsive, as is the whole team in that office. I’m glad I got proved wrong. I switched all of my policies over and even opened several life insurance policies for myself and family members. I highly recommend Nicole as an insurance agent, goes above and beyond for her policy holders."
Profile photo of Kaylee Gazzilli

Kaylee Gazzilli

September 9, 2022

5  out of  5
"I can’t recommend this team enough! I worked with Nicole. She was very efficient, knowledgeable, and very kind. She got me a great quote within minutes. Not knowing much and being new to insurance policies it was good to have someone to trust through the process."
Profile photo of Joseph Gazzilli

Joseph Gazzilli

September 9, 2022

5  out of  5
"Very easy to set up and saved me a ton of money!!"
Profile photo of Luc Caccioppoli

Luc Caccioppoli

September 8, 2022

5  out of  5
"Nicole was very helpful and straightforward for what needed to be done. She made the process painless!"
Profile photo of Greg Jweid

Greg Jweid

August 27, 2022

5  out of  5
"Thank you for the help with our claim it went smooth and the communication was excellent fast service. Would recommend you!"
Profile photo of Maria Colon

Maria Colon

August 27, 2022

5  out of  5
"I needed rentals insurance in a hurry due to having to sign a new lease that requires proof of insurance. I called Nicole and she was able to provide me with a great policy at a great rate. I couldn’t believe how easy it was. She listened to my needs and within 10 minutes I had my contract. Nicole was awesome and very professional, she saved my day. Thanks"
Profile photo of Joanne Plano

Joanne Plano

August 23, 2022

5  out of  5
"A team of true professionals! I have been a loyal customer for 13 years and recently when my car was totaled they delivered on every promise they made. I'd highly recommend!"
Profile photo of Christy T

Christy T

August 9, 2022

5  out of  5
"Amy was knowledgeable, kind and very thorough with me which was greatly appreciated from a new homeowner!! Your patience and diligence was greatly appreciated 🙏🏼. Highly recommend! 😊"
Profile photo of donna rivers

donna rivers

August 2, 2022

5  out of  5
"That every one at the local State Farm in Ilion and the claims department was very helpful in getting this processed"
Profile photo of Scott Waters

Scott Waters

July 9, 2022

5  out of  5
"Extremely helpful and informative!"
Profile photo of Chad Polus

Chad Polus

June 23, 2022

5  out of  5
"The team at the Scott Grates agency and especially Carol Cusworth were outstanding handling my car accident claim. Carol went above and beyond in her service handling all aspects of my claim and answering all of my questions. I highly recommend them for you insurance needs."
Profile photo of MoVallPat 315

MoVallPat 315

June 22, 2022

5  out of  5
"They are extremely professional and have a very outgoing staff. I highly recommend Amy to be your agent. She has your better interest from the very beginning!"
Profile photo of Amanda Hance

Amanda Hance

June 21, 2022

5  out of  5
"I worked with Nicole today and she was amazing! She helped me save money and the process was extremely quick and easy! Highly recommend if your in the market to save money on your home and auto!"
Profile photo of Travis Larrison

Travis Larrison

May 27, 2022

5  out of  5
"I cannot recommend this team enough! We recently needed to file a claim after my wife was in an accident. Scott's office was there for us right when we needed them, and made the process incredibly easy. Right after our accident we were connected with Carol, who worked with us to get our claim resolved and paid out more quickly than I thought possible. Thank you Carol for your thoughtful and diligent work with us when we needed it most."
Profile photo of Nicole Sin

Nicole Sin

May 27, 2022

5  out of  5
"I cannot say enough about State Farm when I needed to get my car repaired. They were so informative and took care of everything. It was so stress free on my end. They set up the rental car for me and made my whole experience great."
Profile photo of Nancy Connors

Nancy Connors

May 20, 2022

5  out of  5
"The team at Scott Grates Agency has helped us with all our insurance needs since we relocated to New York State last year. The are so easy to work with, professional yet friendly, and very quick to get.the job done. I highly recommend them."
Profile photo of John Vancott

John Vancott

May 10, 2022

5  out of  5
"Always nice efficient & friendly staff. I 've had my insurance through Scott for many years now.. Great service."
Profile photo of Andrew Roach

Andrew Roach

May 6, 2022

5  out of  5
"Scott is a great guy. He is extremely easy to work with and his staff is extremely knowledgeable. If you are looking for an insurance provider look no further."
Profile photo of Ariana Kotary

Ariana Kotary

May 2, 2022

5  out of  5
"Great agency to work with!"